9. MORE ABOUT TURNAROUND SERVICES OF ALEX WOLF & ASSOCIATES

If Alex Wolf & Associates becomes convinced that your company has good prospects for recovery, I would be willing to take responsibility for achieving the turnaround. I say, "take responsibility" because we would do this work hands-on until the results are demonstrated.

Moreover, if the client and Alex Wolf & Associates can agree on an action plan and a fair results-based fee, we would do this work without your company having to spend large sums on turnaround fees before results are obtained. For the right company, Alex Wolf & Associates would accept to turn it around on the basis of an 80% results-based fee, or even a higher contingent percentage, depending on circumstances.

Naturally, we would accept to work on that basis only if we have good reasons to believe that my efforts for the client company will be successful. Therefore, I need to investigate the situation for myself. And yes, we expect to earn very good compensation when I achieve the results. Therefore, your company cannot be very small. And yes, we will need a written contract, to protect our investment in your company.

Furthermore, to manage the risk, in cases of contingent fees we generally proceed in two phases :

Phase I - Assessment (possibly with no fees charged).

Phase II - Turnaround services on a responsibility basis.

Phase I - Assessment. Before Alex Wolf & Associates takes on any turnaround assignment, we have to assure ourselves that the turnaround would work, that the odds for success are really good. This is particularly important when we accept a primarily results-based fee. In situations where the client desires such a fee basis, I will take up to two weeks of my time, at our expense – no fees charged – to assess the client company and its potential for turnaround. (See More About Phase I for further information).

Phase II - Turnaround Services on Responsibility Basis. Unless agreed otherwise, our subsequent turnaround services would comprise the following complete package of turnaround services :

  1. preparation of the Turnaround Concept, comprising the strategic plan and the Catalogue of other turnaround actions / projects,
  2. implementation of the Turnaround Concept, including crisis management, corporate surgery, and the repositioning, restructuring and re-engineering of the company, to make it viable on a sustained basis,
  3. forming the successor management team, and working with it for some months after the company has returned to viable operation, to make sure the company stays on the right track.

How much repositioning, restructuring and re-engineering is offered? I believe that the only way to make a company viable on a sustained basis is to ascertain that it is in a generally profitable market (general economic fluctuations apart), and to bring all key activities of the company, including its management system and its reporting / information system, up to par with the practices of well-run companies. That means additional benchmarking and improvements going beyond basic recovery. More work, yes. However, working this way, no weak links should remain. This work is included in our complete package of services.

How long will the turnaround take? Once the danger is past, viability is reestablished and the successor team is in charge, you will not need me anymore. I will then move on to my next turnaround project. How long would I work for you? It depends, but probably in the order of 1 to 2 years, which is how long it typically takes for a turnaround to be completed. However, the intensity (work hours) of our intervention often falls off considerably once the crisis management stage is passed.

(See More About Phase II for further information).

The Background of Alex Wolf. As you know, my name is Alex Wolf. I am an engineer and MBA. I was born in 1950 in Poland of a German family – I speak English, Polish, German, and French. I came to North America as a very young man just before I entered university. I have worked professionally in several countries. I earned my electrical engineering and MBA degrees at McGill University in Montreal. My experience is extremely broad and diverse.

In my business & engineering careers, at various times, I sold products to retail stores, products and systems to industry, and infrastructure maintenance services to utilities. I also did merchandising, direct mail, production control, sales management, shop floor management, project management, R&D management, pre--production management, and financial management. Before that I did cost engineering, design engineering, industrial engineering, and project engineering. All that experience was very useful to my subsequent management functions in general management and in consulting, including business planning, and negotiations with investors and bankers. In many instances I can simply say "I have been through this, and I learned that strategy "x" and program "y" will work in your case." In other instances, in effect, I tell our clients "I propose to take such and such steps to learn how to solve this problem."

I have more than 28 years of business experience since obtaining my MBA, including turnarounds. Since late 1970s, I have consulted for various companies and I have run companies. My experience in technical and non-technical industries allows me to be equally comfortable finding solutions to company problems on the shop-floor and in financial analysis.

In my experience, senior management that really understands its business, relies equally on operating feedback and financial reports. And this is precisely what I would do for you, in order to recognize the strengths and weaknesses of the situation, to develop the Turnaround Concept, to set the correct priorities, and to implement the turnaround.

Some of my turnaround projects, and projects related to turnarounds, and other case examples are mentioned on this site under the following numbers :                                    
#1
, #2, #3, #4, #5, #6, #7.

Unique Benefits of this Offer. I have returned full time to the business community after an absence of several years, during which I was active only part time. Alex Wolf & Associates is offering my knowledge, experience and energy to our new clients on a very attractive basis. We are actually offering a possibility of predominantly results-based fees (contingent fees), to selected clients in the USA.

A troubled company is usually surrounded by skeptics and nay-sayers. My willingness as an independent, experienced, high-energy manager, to invest serious time for a year or two, for a predominantly results-based fee, would be a very strong vote of confidence for such a company.

I am confident that various stakeholders will want to know why Alex Wolf is willing to invest so much time in the foundering company. They will be curious to know what potential I see and why we believe in that company. We will use this opportunity to sell your prospects for turnaround, and to co-opt the vital support you need. If Alex Wolf & Associates becomes convinced that the your company's prospects for recovery are good, and if we decide to let our fortunes ride with your company, then on that basis, supported by data and analysis, we should be able to instill confidence in your lenders, your suppliers, your employees, your customers, and your board of directors.

If you have a problem that may be solved by a business turnaround or corporate restructuring, call me personally (Alex Wolf). We do not charge for initial consultations. Our complete coordinates are on the contact page of this web site. In an emergency, I can generally be reached on weekends too. 

If you call concerning an actual business situation, I will need to ask you some questions about financial and operating statistics of your company, about your products, facilities, markets, competition and... your management resources. We will treat all information supplied in strict confidence.

In fact, before you tell us anything confidential, we will fax you our Confirmation of Confidentiality, signed by myself. It will confirm that we will hold all your confidential information in trust for you, use it for your benefit only, and only after we have a written contract with you.

I invite you now to read the annexes that follow. They include examples and short case studies — some of my cases.

Sincerely,

Alex Wolf

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